Returns & Exchanges Policy
At RUNNERS SPORTS, we want you to feel confident in every stride, which is why we offer a 30-day return policy on all unworn gear in its original packaging. If your new equipment doesn't meet your performance standards, our streamlined process ensures a quick exchange or full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Pack Your Gear
Securely place the unused items and original tags back into the shipping box, ensuring the gear is protected during transit.
- 3.Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
- 4.Drop Off and Track
Take your package to the nearest authorized carrier location; once we receive and inspect your items, your refund will be processed within 5-7 business days.